If you happened to have a small to mid-sized business, you may be familiar with the software QuickBooks. Simple yet effective software for budget management and financial data organization, QuickBooks has been a favorite with many users who have to tally financial data at a large scale. It is essentially an accounting software that can be run on various operating systems across many devices. The parent company of QuickBooks is an American Software Company, by name of Inuit. They have developed a cloud-based server where users can use QuickBooks to operate their data across the world.

QuickBooks has been in use for many years now, with very few complaints from users. But like all other software, there are a number of errors that come up during its use. Running a massive financial database is no easy task. And you do not need software errors to hinder the work. This is why there are some simple steps that you can use to sort out and resolve any kind of errors in the software. In this article, we discuss the QuickBooks Error code 15240. It is one of the most common errors that come up while using the software but can be resolved with a few steps.

The QuickBooks Error Code and How to spot it

The QuickBooks Error code 15240 usually occurs when there is a problem with the version update of the software or application that is in use. The error occurs when users are trying to update the QB Payroll. Essentially, if there is an update that you have not installed during the use of QuickBooks, it is likely to run into the error code 15240.

The good thing about this error is that it is extremely easy to spot and can be resolved without much intervention. Here are some of the markers for the QuickBooks Error code 15240:

  • You will not be able to download the latest QB payroll version
  • While using the QuickBooks application, the device may slow down or lag
  • There will be less intake of input device during use
  • The software might crash all of a sudden during the use of QuickBooks

When the QuickBooks Error code 15240 occurs, a message flashes on the screen showing an “Error” message. It will usually be along the lines of:

QuickBooks error 15240- HRESULTXXXX the QuickBooks Update did not complete successfully.

It is then that you have to move on to troubleshooting the error code 15240 and then try to resolve the issue.

If you are trying to troubleshoot the error 15240, there are a few pointers that you should look out for:

  • There might be an outdated version of QuickBooks being used
  • The Administrator login is not permitted
  • If there has been a wrong extension downloaded from the browser
  • The QuickBooks multi-user mode is in “Terminal Service Setting”
  • There is some corrupted file in the new update that has been downloaded

You should also note that when the QuickBooks Error code 15240 occurs, you will not be able to run the software or any other application if you are using it in a browser. Read on to find out what you should do on different devices with varying operating systems when the QuickBooks Error code 15240 has suddenly occurred.

Fix QuickBooks Error code on Desktop

For most users, QuickBooks is used on their Windows-based desktop devices. In fact, QuickBooks is most compatible with all kinds of Windows devices. But there is a chance that with an OS update there may be a problem with running the QuickBooks application on your system. It can be a good idea to know what you should do when you are faced with a problem like this.

The main steps to fix a QuickBooks Error code 15240 on a desktop involve the following steps.

  • Download the QuickBooks Install Diagnostic Tool on your device from the official website of QuickBooks
  • Once the file is downloaded, it has to be set up on your system
  • Run the QuickBooksInstallDiagnosticTool.exe by finding it in downloads and clicking on the “RUN” option
  • Restart your system after the tool is set up on the system
  • Once you see the QuickBooks Install Diagnostic Tool application, choose the “Scan” option to run through your system
  • It will take a few minutes for the application to complete a scan of your device
  • When the scan is completed, you will notice that some of the errors might be resolved on their own
  • After the scan, there might be an update of QuickBooks, which was causing the QuickBooks Error code 15240 in the first place

Fix QuickBooks Error code on Android

If you are using an Android device to operate QuickBooks, the steps for resolving the QuickBooks Error code 15240 are almost equal to the Windows desktop version. The main steps to resolve the issue in your Android device will be:

  • Download the QuickBooks Install Diagnostic Tool on your device from the official website of QuickBooks
  • Once the file is downloaded, it has to be set up on your system
  • Run the QuickBooksInstallDiagnosticTool.exe by finding it in downloads and clicking on the “RUN” option
  • Restart your system after the tool is set up on the system
  • Once you see the QuickBooks Install Diagnostic Tool application, choose the “Scan” option to run through your system
  • It will take a few minutes for the application to complete a scan of your device
  • When the scan is completed, you will notice that some of the errors might be resolved on their own
  • After the scan, there might be an update of QuickBooks, which was causing the QuickBooks Error code 15240 in the first place

Now, let us talk about the iOS users who are running into the QuickBooks errors. Usually, the application is more compatible with Windows, but there are a lot of iOS users who run it on their devices. So if you are using an iPhone, Mac, or an iPad to run QuickBooks, here are some of the ideas you can use to resolve the QuickBooks Error code 15240.

Fix QuickBooks Error code on iPhone

For an iPhone, the main difference with resolving the error, as compared to a Windows device is in the web browser that is being used to run the application.

  • Go to your iOS browser and download the QuickBooks Install Diagnostic Tool from the official website.
  • Once the file is downloaded, it has to be set up on your system
  • Run the QuickBooksInstallDiagnosticTool.exe by finding it in downloads and clicking on the “RUN” option
  • Restart your system after the tool is set up on the system
  • Once you see the QuickBooks Install Diagnostic Tool application, choose the “Scan” option to run through your system
  • It will take a few minutes for the application to complete a scan of your device
  • When the scan is completed, you will notice that some of the errors might be resolved on their own
  • After the scan, there might be an update of QuickBooks, which was causing the QuickBooks Error code 15240 in the first place

Fix QuickBooks Error code on Mac

If you are a Mac user, you can use that same idea as an iPhone to install and resolve the QuickBooks Error code 15240. After all, you are using the same OS and the steps would be the same as an iPhone.

  • Go to your iOS browser and download the QuickBooks Install Diagnostic Tool from the official website.
  • Once the file is downloaded, it has to be set up on your system
  • Run the QuickBooksInstallDiagnosticTool.exe by finding it in downloads and clicking on the “RUN” option
  • Restart your system after the tool is set up on the system
  • Once you see the QuickBooks Install Diagnostic Tool application, choose the “Scan” option to run through your system
  • It will take a few minutes for the application to complete a scan of your device
  • When the scan is completed, you will notice that some of the errors might be resolved on their own
  • After the scan, there might be an update of QuickBooks, which was causing the QuickBooks Error code 15240 in the first place

Fix QuickBooks Error code on iPad

Just like your iPhone and Macbook, you can follow the steps in this order to resolve the issue of QuickBooks on your iPad.

  • Go to your iOS browser and download the QuickBooks Install Diagnostic Tool from the official website.
  • Once the file is downloaded, it has to be set up on your system
  • Run the QuickBooksInstallDiagnosticTool.exe by finding it in downloads and clicking on the “RUN” option
  • Restart your system after the tool is set up on the system
  • Once you see the QuickBooks Install Diagnostic Tool application, choose the “Scan” option to run through your system
  • It will take a few minutes for the application to complete a scan of your device
  • When the scan is completed, you will notice that some of the errors might be resolved on their own
  • After the scan, there might be an update of QuickBooks, which was causing the QuickBooks Error code 15240 in the first place

Other Options

Some other options you have to resolve the QuickBooks Error code 15240 on any of your devices are the following:

  • Keep the QuickBooks application updated whenever you are using it
  • Make sure your QuickBooks has an administrator access
  • Check the settings of your browser that updates the QuickBooks application
  • Download the Clean Install Tool that does not let any cache files store in the system
  • Allow Permissions to the QuickBooks application when it is being installed
  • Keep the Date and Time of the system updated, which helps to update the software/application when used

Final Words

If the QuickBooks Error code 15240 has occurred on your system, there is a chance that you will be able to fix it without any kind of interference. There could also be other Payroll errors that take place while using the QuickBooks software. But if there is a major problem with the error or the error is taking too much time to be resolved, the QuickBooks team is available on 24×7 email support to help the users through their problems.

Frequently Asked Questions

  1. What is QuickBooks mainly used for?

– QuickBooks is a tally software that helps in maintaining a financial database and budget management. It is mainly used in small-scale businesses.

  1. Is QuickBooks still relevant?

– Yes. Although there are a number of tally software more modern in nature, QuickBooks is still one of the highest-rated software available in the market. It is a cloud-based server where multiple users can work.

  1. Are QuickBooks error codes difficult to solve?

– No. Most QuickBooks error codes are not at all difficult to solve. Most of them can be solved by running a setup that can be downloaded online or by restarting the device.

  1. Which devices are compatible with QuickBooks software?

– Though many kinds of Operating Systems and devices can run the QuickBooks software, it is most compatible with all versions of Windows.