Email users worldwide often complain about Verizon email not working on Android and Verizon email not working on iPhone. Issues with Verizon often interrupt easy calls, internet use, texting, and a lot of other issues. If you are unable to use your Verizon phone, there is a chance that there are various problems that are affecting more than just your phone. You need to take a look at the Verizon site if it is down, as it can be for many users. This does not occur often, but there are times when Verizon may be down in some areas and even for large numbers of users. In this article, we will discuss in detail what causes such type of issue and most importantly, the various possible ways to fix the issue.
Possible Reasons Causing this issue:
Verizon email errors are not very hard to fix as there are some easy troubleshooting techniques to solve them on your own. But before trying to solve them, we should be aware of the underlying causes. Look at the following reasons listed below:
Incorrect email credentials:
If you are using a Verizon email account, it is important that you enter the correct email ID and password to log into your email account. Until you provide the correct login credentials, you can’t log into the email account. In case you have lost or forgotten your login credentials, go to the Verizon account recovery page and follow the on-screen instructions provided to recover them.
Complaint about hacking:
There might be instances that your Verizon email account might get hacked. If such is the case, it is difficult to recover your account details even if you provide the correct login ID and password. You can report such an incident to Verizon and get immediate assistance to regain access to your Verizon email account.
Upper- and Lower-case problems:
We all know that passwords are case-sensitive. It means that it is a mandate to enter the correct case form of the password. You must ensure that the password is written the exact way in the upper case and the rest in the small case.
Issues related to the Browser:
Issues related to the web browser you are using, such as outdated web browser or excessive accumulation of cache files and cookies can lead to Verizon email issues. It is important that you keep a constant check on these files and don’t let them accumulate to a huge extent. You can go to the browser settings and remove these unwanted files from the web browser you use.
Unstable Network Problems:
It is extremely crucial to have a strong and reliable internet connection. So, you need to be very careful about the online service you opt for. If you are facing any difficulties while loading Verizon email on your device, ensure that the device is connected to the internet either wirelessly or with a wire. For mobile devices, check if the cellular data is turned on. In some cases, a glitch in the Verizon email server can also trigger issues. You can visit websites like ‘downdetector.com’ to check the status of Verizon email. If the server is down, there’s nothing that you can do apart from waiting for the issue to get resolved on its own.
Forgotten or lost email password:
Instances might occur when you lose or forget the login password of your Verizon email account. In such cases, until you provide the correct password, you can’t log into your account. However, you can recover your login password by accessing the Verizon password recovery page. Just provide your alternate email address or the phone number and share the verification code followed by a click on the password reset link.
Inappropriate configurations:
Just like having access to a reliable internet connection, having accurate IMAP/POP configuration for your Verizon email account is important. Ensure that the Incoming Server is set to IMAP, the Server hostname is “imap.aol.com”, the port number is set to 993, Outgoing SMTP Server hostname is “smtp.verizon.net, and the port number is set to 465.
Verizon email not working on Android:
Users often ask why they face Verizon email not working on Android devices. The following steps may help you solve the issue:
- Turn on the internet connection.
- Go to the Settings option of your device.
- Select the About section under Settings.
- Click on the software information.
- Select the software update option. The device will automatically check for available latest updates.
- Reboot your device to complete the saved changes.
Undermentioned is a list of some of the additional reasons why you’d encounter issues with the Verizon email account:
- Presence of outdated third-party applications
- Incorrect server settings
- Incorrect account login credentials
- Disabled SSL certificate
- Cache and cookie
Knowing the underlying causes of this issue, we can move forward to resolve the same. The resolving process is, however, different for different devices. So, it is important to keep in mind which device we are trying to fix the problem in.
Verizon email not working on iPhone:
It is quite easy to solve the problem of Verizon email not working on iPhone. If you face this problem with the latest iPhone 13, try using the newest version. This will help you to fix the Verizon email not working issues on iPhone 13. Generally, your email is either due to the outdated versions of the old server settings. So, to prevent that, you need to verify the settings. In addition, you must ensure that your iPhone is properly connected to the internet. If you are using Chrome as your internet browser in the iPhone, try removing the cache files, cookies, and browsing history to resolve the Verizon email issue on the device. Enlisted are some easy steps that will help you solve the issue easily.
- Tap on Chrome to open it on your iPhone.
- Tap on the three vertical dots at the upper-right-hand corner of the Chrome window.
- Select ‘Settings’ from the list of available options.
- On the left-hand panel, under the ‘Settings’ tab, tap on ‘Privacy and security.
- Tap on Clear browsing data and select a time range at the top.
- Checkmark all the three options appearing on the screen and tap on ‘Clear data’
If you do not get your issue solved through the above-mentioned processes, you can get technical from Verizon itself or can talk to Verizon officials in person via platforms like Verizon Chat Help, Facebook, Facebook messenger, Twitter, Fios, Twitter, YouTube, or Verizon forum.
Troubleshooting Verizon Mail Issues
An issue with login, server outage, lack of synchronization for various parts of the email, or filling up on cache files from the server – there are a number of reasons that can cause a Verizon mail problem. So if you are looking into troubleshooting the mail, here are a few things you can do:
– Make sure your device is up to date and the mail is running on the latest version
– Scan the device you are working on, to check and see if there are any internal issues affecting the mail. This also includes scanning for malware or a hidden virus.
– Free up some space on your device, especially residual files, and the Recycle bin storing extra data. This will help the system to run the mail application better.
– Switch to Google DNS to help your browser run the mail smoothly.
After making sure these aspects of your system are covered, you can move on and try to resolve the main issues with the Verizon mail online.
How to get Verizon Mail working again?
Looking for solutions to fixing your Verizon email? There are 8 main solutions to follow that have been mentioned here.
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Check Verizon Email Server
One of the first things to do is check the server and connection of the Verizon email service. There is always a possibility of serer outage and you just have to wait it out. The easy way to figure it out is to search for the Verizon server’s situation online or contact online support. If you are trying to log in to your mail, you will not be able to do so if there is a server issue. You could go to websites like “Downdetector.in” and search Verizon email servers.
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Ensure Network Connectivity
While you are worrying about why you cannot log in through any browser, you may have forgotten to consider the network you are connected to. Check for the network connectivity of your WLAN/Ethernet. There may be some connectivity issues that can be resolved by reconnecting to the network and logging into the Verizon mail again.
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Optimize Web Browser
Browser issues are always a factor to consider when dealing with email problems. If you are considering how to fix Verizon Email not working on iPad, you can try to access the account from another browser. There are a lot of cache files on the browser you are using every day. So if it stops working on one, you should try and open the mail through another browser. Otherwise, you can optimize your browser and clear the cookies by going to Settings > Privacy and Security > Clear Browsing Data. This can help clear out the residual files and make the browser faster.
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Disable Security Programs and Add-Ons
Antivirus, firewall settings, add-on programs on a browser – all of these can be reasons why your mail is getting affected. These might interfere with the mail trying to send or receive messages. You can try to keep your pop-ups blocked on the browser. You can also temporarily disable them from your system.
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Register properly for setting up your Verizon email account
There is a chance that you cannot access your Verizon account because you have not registered properly. Considering this, you can follow the following steps to resolve the issue, which is basically signing up for the mail again.
➔ Go to “Verizon Wireless Website”
➔ Visit “My Account” and choose “Sign in”
➔ Enter your user id or phone number, whichever is registered with the Verizon mail and the password
➔ Verify your account by using the Security pin that will be sent to you
➔ Answer the security question as a backup option
➔ Once this whole process is done, you will be able to login into the Verizon mail
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Check Verizon email server settings
Checking the IMAP or POP settings can help to identify any kind of problem with the mail server. It is recommended to choose IMAP as it is more compatible with other mail applications as well. It is more likely that when you are trying to figure out how to fix Verizon Email not working on iPhone, you just have to check the server situation to get working again. You could also try creating another Verizon account from your Android or iPhone to check the server status.
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Reset Verizon Email account password
A lot of times, if you cannot log in to your Verizon account, it could be a case of wrong credentials. Either your mail id or password is being entered wrong. You can try changing the password of your account and logging in to access it easily. The steps to change the password of your Verizon mail are:
➔ Go to the Verizon Email login page.
➔ Go to the Forgot Info option. Here you will be accessing the options to change your password
➔ You will be navigated to the secure login option
➔ You need to choose “Verizon account forgot password” where there is a Verizon email address and Zip Code
➔ Click on Continue
➔ You will have a one-time password sent to the registered mobile number
➔ After the verification, you can set up your new password, given it meets the strong and secure criteria
➔ Click on the “Finish” button and your password is set
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Configure Verizon Email account in MS Outlook Email client
Even after following all the steps, you cannot access your Verizon account. There is one final thing you can try. Try configuring the Verizon email on the MS Outlook email client. If you are left wondering how to fix your Verizon email not working on Android or other devices, you can go to MS Outlook. This will mainly be like redirecting your Verizon mail with Outlook mail. The steps to follow are:
➔ Launch the “MS Outlook” program
➔ Go to “Files”
➔ Choose “Files Group” and then go to “Info”
➔ Choose “Account Settings”
➔ Click on the “Email” tab and choose New
➔ Here, you have to select “Add New Account Wizard” > Choose either Manual setup or additional server types
➔ After the initial Email access, you can enter your Verizon email login credentials
➔ Once you get into the mail, choose “Type of Account” and change it to either IMAP or POP3
➔ Once the server type is set, redirect the page to your mail window and use it
There is a chance that setting up your mail via Outlook Email client will sort out the problem of accessing the mail. This is because you are changing the settings of your mail and you can get access to it, even if there is a server issue on Verizon’s end.
These main steps included in the comprehensive guide are all you need to know about sorting out your problems on Verizon mail. There might be different issues interfering with the working of the mail. But in the end, all that matters is you know how to resolve it and get your mail access back in no time.